Address : 1792 Mass Ave, Lexington MA 02420
Hours : Mon-Sat: 9-8, Sun: 11-6
Phone : 781-778-7122
Email : email@example.com
Fax : 781-778-7123
What Our Customers Are Saying!!
I want to take a moment to commend one of your employees – Raj.
As someone a bit older, I dread anything having to do with cellphone “issues." When my cellphone broke during my visit to Massachusetts, it was an even more stressful situation. Raj first attempted to diagnose the phone but he soon realized it was repairable due to its age. Our “Plan B” was to switch the phone number to our spare phone, which he did. After thinking about it longer, I decided to purchase a new phone. All of this took quite a bit of time and I have to confess, I was NOT the calmest person. Luckily Raj was. He never rushed me or got impatient. He carefully explained the options and helped me work through the many decisions. After I accidentally wiped my phone data, Raj went above and beyond in helping me access my google account to find my files and then loaded them onto the new phone. I was thrilled he was able to recover all my “lost” data. Because he so thoroughly explained the benefits of the accessories available, I feel confident in my many purchases. He was a pleasure to work with--- an experience I had never encountered when purchasing a phone. My daughter and son-in-law will soon be in the market for new phones and will head directly to your store."